Welcome to Encore Computer Systems. By accessing our website and purchasing our products or services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms apply to all users of our website and customers of Encore Computer Systems.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our website constitutes acceptance of these terms.

2. Products & Services

  • We offer laptops, custom PCs, accessories, and IT-related services.
  • Product descriptions and specifications are provided as accurately as possible.
  • Images are for illustrative purposes and may slightly differ from actual products.

3. Pricing & Payments

  • All prices are listed in Sri Lankan Rupees (LKR).
  • Prices are subject to change without prior notice.
  • We accept payments via cash, credit/debit cards (VISA, MasterCard, AMEX), and installment options such as KoKo.
  • Orders will be processed only after payment confirmation.

4. Orders & Delivery

  • Orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order.
  • Delivery timelines may vary based on location and product availability.
  • Customers must provide accurate delivery information.

5. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy.
  • Customers are advised to review the policy before making a purchase.

6. Warranty & Repairs

  • Products are covered under a specified warranty period.
  • Warranty applies only to manufacturing defects.
  • Physical damage, liquid damage, and misuse are not covered.
  • Repair timelines depend on the issue and parts availability.

7. User Responsibilities

  • By using our website, you agree to provide accurate and complete information.
  • You must not misuse or attempt to disrupt our website.
  • You must not engage in fraudulent or illegal activities.

8. Intellectual Property

  • All website content including text, images, logos, and design is the property of Encore Computer Systems.
  • Unauthorized use, reproduction, or distribution is prohibited.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these websites.

10. Limitation of Liability

  • Encore Computer Systems is not liable for any indirect or consequential damages.
  • We are not responsible for data loss or business interruption.
  • We are not liable for delays caused by external factors.
  • Customers are responsible for backing up their data before repairs.

11. Privacy

Your personal information is handled according to our Privacy Policy.
By using our website, you consent to data collection and usage as outlined.

12. Governing Law

  • These Terms & Conditions are governed by the laws of Sri Lanka.
  • Any disputes shall be subject to the jurisdiction of Sri Lankan courts.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Updated versions will be posted on this page.

By using our website or purchasing from us, you agree to these Terms & Conditions.

11/04/2026